Payment and Shipping Information

1. Shipping Informationen

Here you can find our delivery conditions in Germany and EU countries. *

Overseas territories as well as territories which do not belong to the customs territory of the EU cannot be supplied. This includes e.g. Helgoland, Åland and Gibraltar.

1.1 Shipment Information for Germany

We offer the following shipping and delivery options in Germany:

  • UPS Express Saver: € 10,00 (from € 150 delivery of goods free of charge)*
    Delivery on the following working day, if the order arrives before 14 o’clock. **
  • UPS Express 12:00: € 15,00 (from € 150 delivery of goods free of charge)*
    Delivery on the next working day until 12:00 o’clock, if the order arrives before 14:00 o’clock.
  • Self Collection: € 0,00 .
    You are also welcome to pick up your order at our premises:

    Royal Caviar
    Dr. G. Reza Korouji
    Helgolandstraße 4
    14199 Berlin

    Please make an appointment via phone: +49 30 40 50 46 50.

  • Delivery by courier: costs vary (from € 150 delivery of goods free of charge).
    In Berlin and Potsdam, delivery can be made by courier on the same day.

If you choose the payment method “cash on delivery”, the “cash on delivery fee” is € 8,00. Please have the money ready.

*For German North Sea and Baltic Sea Islands we have to charge a surcharge of € 8,50.

**For payment in advance the time of receipt of payment counts.

1.2 Delivery Information in the customs area of the European Union

  • UPS Express Saver: € 35,00 (free of charge from € 400 value of goods)
    Delivery on the following working day, if the order arrives before 14 o’clock.**
  • UPS Express 12:00: € 40,00 (free of charge from € 400 value of goods)
    Delivery on the next working day until 12:00 o’clock, if the order arrives before 14:00 o’clock.

If you should select the payment method “cash on delivery” with order the cash on delivery fee amounts to € 20.00. Please have the money ready.

*Areas where a delivery with UPS Standard is not possible within 4 days (Greece, Bulgaria, large parts of Scandinavia,…) will be delivered with UPS Express. The cost of express delivery is borne by the buyer. In such cases the buyer will be contacted by Royal Caviar before the goods are shipped.

**For prepayment, the time of receipt of payment counts.

2. Payment Information

2.1 Within Germany you have the following payment options:

  • Payment by PayPal Plus (Paypal, Credit Card, Direct debit)
  • Prepayment by bank transfer
  • Payment by cash on delivery (plus cash on delivery fee 8,00 € )
  • Cash payment upon collection

2.2 For deliveries abroad you have the following payment options:

  • Payment by PayPal Plus (Paypal, Credit Card, Direct debit)
  • Prepayment by bank transfer
  • Payment by cash on delivery (plus cash on delivery fee 8,00 € )
  • Cash payment upon collection

2.3 Further payment details

In the case of payment by direct debit, you revocably authorise us to collect the invoice amount from the specified account.
The direct debit takes place with the conclusion of the contract.

If you pay by credit card, your credit card account will be debited when the contract is concluded.

If you have any questions, you will find our contact details in the imprint.